Booking, Payment, Return and Cancellation Conditions
For cancellations made within 30 days from the date of the prepayment to the check-in date of the villa; The prepayment amount for the villa rental made (as it is paid to the villa owner) is not refundable. Notifications of cancellation of reservation that are not notified to www.hotelabuyer.com in writing will not be valid.
If the reservation is canceled, www.hotelabyer.com will receive certain percentages over the total cost of the services specified in the contract in order to cover the costs it has made. Namely:
a) The deposit received for reservation is not refunded.
Customer
b) 50% of the total rental fee in cancellations made up to the 30th day before the reservation,
e) It is obliged to pay 100% of the rental fee for cancellations made between the 20th day before the reservation and the days starting the reservation and in cases where the customer does not come.
The expenses to be incurred due to the refund of the fee will be deducted from the amount to be returned.
(In case of cancellation of the reservation, this method has been used in order to protect the villa owners, since it is not possible to rent the villa again between the same dates in a very short time.)
If the reservation is canceled by Hotel Abuyer for any reason, the customer will be informed as soon as possible. In cases where the customer does not accept the equivalent villa in our portfolio and does not come to force majeure, the money received is returned to the customer.
On our site; In the villas where it is stated that the rental fee must be paid in full 30 days before the reservation date, the entire rental fee is collected from the customer and no fee will be refunded in case of cancellation.
If the customer does not make the remaining payment on time, www.villapaketi.com reserves the right to cancel the reservation, not to refund the paid fee, and to receive another reservation for the same villa. Reservation cancellations can only be made by e-mail or registered mail. Verbal cancellation is not possible. The cancellation process is valid as soon as the articles reach www.hotelabuyer.com.
Www.villapaketi.com will not be responsible for not using the villa after the reservation is made. The rental fee will become due on the agreed delivery date of the villa.
Reservation Date Change
Although the reservation date can be changed only for the same villa, it is not possible to change the reservation if there is less than 30 days to the beginning of the reservation date made earlier. The transaction fee is 200 euro.